LearningRx of Reston, Vienna and Fairfax earn National Customer Service Award | Business
LearningRx Reston, Va., LearningRx Vienna, Va., and LearningRx Fairfax, Va. brain training centers were presented with a top, 2016 Customer Service Award at the company’s national convention held in Colorado Springs, Colo. The award is given to centers that have shown a strong commitment to customer satisfaction. For more information, go to www.learningrx.com.
“Our Vienna, Fairfax, Reston team has helped countless clients excel by training their brains to be faster and more efficient learners,” says LearningRx vice president of research and development, Tanya Mitchell. “Their personal brain trainers have produced not only life changing results, but also incredibly satisfied customers. The 2016 Customer Service Award honors them for their impeccable customer service and commitment to customer satisfaction, ” said Mitchell.
To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend. The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction.
“We’re honored to receive this award--it’s our students who make our jobs a source of inspiration,” said Maureen Loftus, executive director of LearningRx of Vienna and Reston, Va.
LearningRx, headquartered in Colorado Springs, Colorado, is the largest one-on-one brain training organization in the world. With 80 Centers in the U.S., and locations in 40 countries around the globe, LearningRx has helped more than 95,000 individuals and families sharpen their cognitive skills to help them think faster, learn easier, and perform better. Their on-site programs partner every client with a personal brain trainer to keep clients engaged, accountable, and on-task—a key advantage over online-only brain exercises. Their pioneering methods have been used in clinical settings for 35 years and have been verified as beneficial in peer-reviewed research papers and journals. To learn more about LearningRx research results, programs, and their 9.6 out of 10 client satisfaction rating visit http://www.learningrx.com/.